art work by John Ceprano
CINERGY (tm) - Peacebuilding... one person at a time

Get in Touch With Us

Phone 416-686-4247

Toll free (Canada & US)

1-866-335-6466

cinnie@cinergycoaching.com

Request Information Here

Articles on Conflict Management Coaching

All articles by Cinnie Noble.

Conflict Management Coaching – International Coach Federation Blog, March 7, 2011

Coaches from the wide range of contexts regularly help clients to work through their interpersonal conflicts. Related goals may have to do with ways to better manage an ongoing conflict, to prepare for one that is anticipated or to resolve a past dispute that is lingering. Not surprisingly, one important requirement to do this sort of work well is to examine the strength of our own personal and professional foundation in conflict engagement.

Conflict Management Coaching at the Transportation Security Administration, October 2009

In 2003, the Transportation Security Administration, (TSA), an agency of the U.S. Department of Homeland Security, initiated the development of an Integrated Conflict Management System (ICMS), as part of an innovative Model Workplace Program. A Conflict Management Coaching Program (CMCP) emerged early on as one of the many unique service delivery components of this ICMS. This article discusses how this innovative program was designed, and will also address how the CMCP has emerged as an integral component of TSA’s ICMS.

Check Your Conflict Resilience – Peer Bulletin #174, March 3, 2009

Learning how to better engage in interpersonal conflict is just one of many goals of people who seek conflict coaching. Managing the aftermath of conflict is often fraught with challenges for many people and lingering unresolved feelings and issues can preclude internal resolution and reconciliation.

Picking a Coaching Specialty – Coaching World (International Coach Federation), February 2009

Specializing is certainly not for everyone. Unlike life, business, organizational and other more general categories of coaching, there are some limitations in selecting one area to focus on. On the other hand, there are many advantages to specializing. It is not a straightforward decision, of course and hopefully, some of the considerations in this article will be of help to coaches contemplating a specialty.

Conflict Coaching: A New ADR Technique – Ontario Bar Association, Alternative Dispute Resolution Section, Volume 17, No.1 December, 2008

Currently, conflict coaching as a distinct technique appears to be growing mostly in workplaces as an additional option for employees and tool for mediators, whether or not there is an Integrated (Informal) Conflict Management System. This technique may be used instead of, or in tandem with, mediation and other ADR processes. In addition to helping individuals improve their conflict management skills in any context, there are other applications of conflict coaching.

Online Extra: The Conflict Competent Leader – Canadian Government Executive Magazine, November 2008

Key competencies go beyond how leaders themselves engage in disputes and conflict in which they are directly involved. Being conflict competent includes skills that equip leaders to facilitate effective conflict conversations, among their reports and between the work unit and others.

Measuring Conflict Coaching, May 2008

As it becomes a more defined technique in the ADR field, those who provide conflict coaching will be increasingly discussing its many applications and also, the ways to increase its legitimacy, as a distinct mechanism. This article suggests that to successfully increase conflict coaching’s credibility, it is important that practitioners together with the organization for which they work (or for which they provide external services), consider how this process may be measured as a mechanism that increases conflict competence and short circuits the unnecessary escalation of conflict.