Conflict Management Coaching Workshop
Conflict Management Coaching unites the fields of professional coaching and conflict management. It is a one-on-one process in which a trained coach assists people to effectively manage their interpersonal disputes and to gain increased competency in their conflict management skills. Conflict management coaching may be used in the workplace and a range of other contexts and there are also many applications of this process.
Content of the Conflict Management Coaching Workshop
Among other things, this four-day workshop (also delivered by telecourse) teaches participants:
- how conflict management coaching is different from other types of coaching
- the principles and methods specific to conflict management coaching, with emphasis on how it applies to the workplace
- how to conduct the stages of the CINERGY® model of conflict management coaching
- practical considerations for coaching individuals about conflict
- qualities and skills required to be an effective conflict management coach
- about the different types of conflict management coaching and their application
- ethical guidelines and standards for coaches practising this form of coaching
We also provide documents and other tools to support a conflict management coaching practice.
On Completion
On completion, participants receive a Certificate of Attendance for 28 hours of the Conflict Management Coaching Workshop.

International Coach Federation (CCE)
Participants also receive 28 Continuing Coaching Education Units as approved by the International Coach Federation as follows: 23 hours ICF Core Competencies; and 5 hours Resource Development.
ADR Institute of Canada
Mediator graduates of this workshop from Canada may apply the hours towards the educational component of the QMed and CMed designations (in accordance with the ADR Institute of Canada).
Certification – CINERGY Certified Conflict Management Coach (Dispute Specific)
If graduates want to become a CINERGY Certified Conflict Management Coach (Dispute Specific), we offer a Competency Assessment based on proficiencies that rate coaching skills and mastery of the model. Please contact us for more information.
Community of Practice
Graduates of the CINERGY Conflict Management Coaching Workshop are welcome to join the community of practice of CINERGY Coaches from around the world. They receive a monthly newsletter called CINERGEMS and may also participate in a monthly teletalk where we discuss a coaching topic or practice the model.
Training Method
Through self-reflection, skill-building exercises, discussion, simulations, demonstrations and skills practices, participants develop and practice conflict management coaching techniques and skills.
Participants
The training will be of specific interest to coaches, mediators and other conflict management professionals, ombudsmen, HR professionals, lawyers/attorneys, leaders, social workers, psychologists, Union representatives and others who want to learn the fundamentals of a model for coaching conflict.
NOTE: Classes are kept to a minimum, to maximize learning.
To obtain further information, please contact Cinnie Noble or her assistant, Laureen McNeill:
Phone: 416-686-4247
Toll free: 1-866-335-6466
Fax: 416-686-9178
Email: moc.gnihcaocygrenicnull@einnic
Workshops may be coordinated in your workplaces and cities. Please let us know if you are interested.
Upcoming Conflict Management Coaching Workshops
Worldwide – Telecourse
Telecourse
Dates: Wednesdays – October 2-December 4, 2013
Time: 6:00-8:00 pm Eastern
Cost: $1,185.00 CDN
Contact: CINERGY Coaching
Canada
Location: Toronto
Dates: September 30-October 3, 2013
Cost: $1,650.00 CDN
Contact: CINERGY Coaching
Location: Ottawa
Dates: November 4-7, 2013
Cost: $1,985.00 CDN
Contact: CINERGY Coaching
U.S.
Location: Plano, Texas
Dates: April 26-28 & May 10-12, 2013
Contact: Kay Barclay
Location: Northampton, MA
Dates: June 7-10, 2013
Contact: Susan Hackney
Location: Arlington, VA
Dates: Oct 21-24, 2013
Cost: $1,785.00 US
Contact: CINERGY Coaching
Ireland/UK
Location: Dublin, Ireland
Dates: May 9-10 & 13-14, 2013
Cost: €1250*
Contact: Blossom Development
Location: Folkestone, Kent, UK
Dates: May 16-17 & 20-21, 2013
Cost: £1195
Contact: Lisa Graham, PDP Kent
Australia & New Zealand
Location: Sydney
Dates: May 7-10, 2013
Cost: $2255 AUD*
Contact: LEADR
Location: Adelaide
Dates: May 28-31, 2013
Cost: $2255 AUD*
Contact: LEADR
Location: Melbourne
Dates: June 17-20, 2013
Cost: $2255 AUD*
Contact: LEADR
Location: Sydney
Dates: August 12-15, 2013
Cost: $2255 AUD*
Contact: LEADR
Location: Perth
Dates: August 19-22, 2013
Cost: $2255 AUD*
Contact: LEADR
Location: Wellington, NZ
Dates: October 15-17, 2013
Cost: $2255 AUD*
Contact: LEADR NZ
Location: Melbourne
Dates: October 28-31, 2013
Cost: $2255 AUD*
Contact: LEADR
Location: Sydney
Dates: November 11-14, 2013
Cost: $2255 AUD*
Contact: LEADR
* Early bird and/or member discounts may apply.

